JouraLast updated: September 9, 2026. These Terms of Service ("Terms") are a binding agreement between you and Wandering Castle LLC ("Wandering Castle," "we," "us") governing your use of the Joura mobile application and the joura.wandering-castle.com website (together, the "Service"). By downloading, accessing, or using the Service, you agree to these Terms, to our End User License Agreement (EULA), and to our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility and who may use Joura
You must be at least 18 years old and an adult parent or caregiver with the legal capacity to enter this agreement, and you must use Joura only for your own personal, non-commercial purposes. Joura is intended for adults; it is not directed to and may not be used by children. By using the Service you represent that you meet these requirements.
2. What Joura is, and what it is not
Joura is a private companion that offers general, informational parenting suggestions to support you in everyday moments with young children. It is a source of general information and support only. Joura runs on a deterministic, on-device engine, not an AI system or a chatbot, and its suggestions are drawn from published expert guidance, not generated by AI. You are using an informational tool, not a person or a professional.
3. Your responsibility and assumption of risk
Parenting decisions are yours. You are solely and fully responsible for all decisions you make and all actions you take regarding your child and family, whether or not they were informed by Joura, and for the care, supervision, and safety of your child at all times. Any suggestion Joura offers is general information for you to consider and adapt using your own judgment and knowledge of your child; you are not required to follow it, and you accept full responsibility if you choose to. You use the Service and any suggestion at your own risk. To the fullest extent permitted by law, you knowingly and voluntarily assume all risks arising from your use of the Service.
4. No warranties
The service is provided "as is" and "as available," with all faults and without warranty of any kind. To the fullest extent permitted by law, Wandering Castle disclaims all warranties, express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Service, or any suggestion it provides, is accurate, complete, reliable, effective, appropriate for your child or situation, or will produce any particular result, or that the Service will be uninterrupted, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
5. Limitation of liability
To the fullest extent permitted by law, Wandering Castle and its owners, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to the Service or these Terms, even if advised of the possibility.
To the fullest extent permitted by law, the total aggregate liability of Wandering Castle for all claims relating to the Service will not exceed the greater of (a) the total amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).
Some jurisdictions do not allow certain limitations of liability, so some of the above limits may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law (such as, in some places, liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).
6. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Wandering Castle and its owners, officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, any decision or action you take regarding your child or family, your violation of these Terms, or your violation of any law or the rights of a third party.
7. Subscriptions, trials, and payments
Parts of Joura may be offered free, and certain features ("Joura Pro") may require a paid subscription. If you purchase a subscription:
- Payment is processed by the applicable app store (Apple or Google), not by us, under that store's terms; we do not receive your full payment-card details.
- Before you purchase, the store shows you the subscription length (billing period) and the full price you will be charged for that period (for an annual plan, the total annual amount), together with links to this agreement and our Privacy Policy.
- Subscriptions automatically renew for the applicable period at the then-current price until you cancel. You can manage or cancel your subscription in your app-store account settings, and you can cancel at any time; cancellation takes effect at the end of the current billing period.
- If a free trial is offered, the trial length and the exact price and date you will be charged if you do not cancel are shown before you start. Unless you cancel before the trial ends, it converts to a paid subscription at that price.
- Payments are non-refundable except where required by law or by the app store's policies, which control refunds. Deleting the app does not cancel a subscription.
- We may change features and prices; we will give notice where required, and price changes apply to future billing periods.
- For consumers in the EU / EEA and UK: you confirm a paid subscription with an affirmative "Subscribe" (order-with-obligation-to-pay) action. You have a statutory right of withdrawal for 14 days. If you ask us to make paid digital content or features available immediately, you agree that supply begins at once and you acknowledge that you thereby lose the 14-day right of withdrawal once supply has begun. Where an online cancellation or withdrawal route is required, we or the app store provide one, and any advertised discount reflects the lowest price applied in the 30 days before the offer.
8. License and acceptable use
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial parenting use, subject to these Terms. Your use of the Joura app is also governed by our End User License Agreement (EULA). You agree not to: use the Service unlawfully or for anyone other than your own family; copy, resell, rent, sublicense, or commercially exploit the Service; reverse engineer, decompile, or attempt to extract source code or the underlying engine or content except as permitted by law; interfere with or disrupt the Service or its security; use it to build a competing product; or misuse it in any way that could harm us, other users, or any person. We may suspend or terminate access for violations.
9. Feedback and anything you submit
If you send us feedback, bug reports, ideas, or other submissions, you grant Wandering Castle a worldwide, perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you, including to operate and improve the Service. You are responsible for what you submit; do not submit anyone else's personal information, or anything unlawful, infringing, or confidential to a third party.
10. Intellectual property
The Service, including the app, its underlying engine, the curated content and suggestions, the "Joura" name and logo, and all related intellectual property, is owned by Wandering Castle or its licensors and is protected by law. Except for the license in Section 8, these Terms grant you no rights in our intellectual property.
If you believe that material in the Service infringes your copyright, please send a notice with the details required by the U.S. Digital Millennium Copyright Act (identification of the work, the material, your contact information, and a good-faith statement) to contact@wandering-castle.com, and we will respond appropriately, including by removing infringing material where warranted.
11. App stores (Apple and Google)
You obtain the app through the Apple App Store or Google Play and their terms also apply. This agreement is between you and Wandering Castle only, not with Apple or Google, and Apple and Google are not responsible for the app or its content, maintenance, support, or any claims relating to it. You represent that you are not located in a country subject to a U.S. embargo or designated as a terrorist-supporting country, and are not on any U.S. government restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.
12. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we handle information.
13. Suspension, termination, and changes
You may stop using the Service at any time by deleting the app. We may modify, suspend, or discontinue the Service, or any feature, at any time, and may suspend or terminate your access if you violate these Terms or to protect the Service or others. Sections that by their nature should survive termination (including Sections 3 through 6, 9, 10, 14, and 15) will survive. We may update these Terms; if we make a material change we will update the date above and, where required, provide notice. Continuing to use the Service after an update means you accept the updated Terms.
14. Governing law and dispute resolution
These Terms are governed by the laws of the State of Wyoming, USA, and the applicable federal laws of the United States, without regard to conflict-of-law rules. This choice of law does not deprive you of the protection of mandatory consumer-protection rules of the country where you live.
Informal resolution first. Before starting a formal proceeding, you agree to contact us at contact@wandering-castle.com and try in good faith to resolve the dispute for at least 30 days.
Binding arbitration; class-action and jury waiver. To the fullest extent permitted by law, any dispute that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and Wandering Castle waive any right to a jury trial and agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms. If any part of this Section is found unenforceable, the remainder still applies, except that if the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court. This Section does not apply where such arbitration or waiver is prohibited by applicable law.
Time limit. To the fullest extent permitted by law, any claim relating to the Service must be brought within one (1) year after it arises, or it is permanently barred.
15. General
If any provision of these Terms is held unenforceable, the rest remain in effect and the unenforceable provision will be limited to the minimum extent necessary. These Terms and the Privacy Policy are the entire agreement between you and Wandering Castle regarding the Service and supersede prior agreements. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them. We are not liable for delays or failures caused by events beyond our reasonable control. The Service is provided to U.S. government end users as a "commercial item" with only the rights granted to all other users.
16. Governing language
These Terms are written in English. Any translation is provided for convenience only; the English-language version is the authoritative and legally controlling version, and prevails in the event of any conflict.
17. Contact
Questions about these Terms: Wandering Castle LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA. Email: contact@wandering-castle.com.